COMPLAINT REDRESSAL
COMPLAINT REDRESSAL
Manorama News owned by MM TV Limited is a member of News Broadcasters and Digital Association (NBDA) and it adheres to the Code of Ethics & Broadcasting Standards ("Code"), which can be accessed at http://www.nbdanewdelhi.com/code-of-ethics-and-broadcastingstandards.
If a viewer wants to complain about violations of the Code in respect of content of a Member's Channel and/or Digital Platforms including Website, YouTube etc., the complaint redressal mechanism is a "two-tier" procedure. Any person aggrieved by the content of the Channel and/or Digital Platforms including Website, YouTube etc. is required to first make a complaint to the Compliance Officer of the Member of NBDA, whose details are mentioned hereinbelow:
Name of the Channel : Manorama News
Name of the Company : MM TV Limited
Name of the Compliance Officier: Roshith K.T.
Designation: Deputy Manager– P & A
Address: NH Bypass Road, Aroor Post, Kerala - 688534
Phone: 0478 - 2840000
E-mail: compliance@mmtv.in
Website: www.manoramanews.com
and if such complaint is not satisfactorily addressed by the concerned Member, the complainant may then prefer the complaint before the News Broadcasters and Digital Standards Authority (NBDSA) on the email id -authority@nbdanewdelhi.com
COMPLAINTS RELATING TO CONTENT (WEBSITE)
Any complaint relating to content of TV channel of MM TV Limited namely Manorama News under the Code of Ethics & Broadcasting Standards and News Broadcasting Standards Regulations of News Broadcasters & Digital Association (NBDA) shall be made by a person aggrieved within a reasonable time not exceeding 7 (seven) days from the date of first broadcast to the following person appointed by the Company whose details are reproduced below:
Name of the Channel : Manorama News
Name of the Company : MM TV Limited
Contact Person: T. J. Thankachan
Designation: General Manager – P & A
Address: NH Bypass Road, Aroor Post, Kerala - 688534
Phone: 0478 - 2840000
E-mail: compliance@mmtv.in
Website: www.manoramanews.com
However, before making a complaint viewers are encouraged to go through the Code of Ethics & Broadcasting Standards, News Broadcasting Standards Regulations and Guide to Complaint Redressal. These details are available on the website of NBDA www.nbanewdelhi.com